Mobicapture Refund Policy
Thank you for shopping at Mobicapture! We want you to be completely satisfied with your purchase. This policy outlines the conditions under which you can return a product and receive a refund.
Eligibility for Refunds:
- Generally, refunds are offered for unopened and unused products within 7 days of purchase.
- Products that are damaged, defective, or incorrect may be eligible for a full refund or exchange within 14 days of receipt.
What is not Refundable:
- Opened or used products are generally not eligible for refunds.
- Digital products like downloads or subscriptions are not refundable.
- Products returned after the specified return window will not be accepted for a refund.
- Shipping costs are not refundable unless the return is due to an error on our part.
How to Request a Refund:
- Contact our customer service team by email at [email protected].
- Provide your order number and the reason for your return.
- Our customer service team will provide you with further instructions on how to return the product.
- Once we receive the returned product and verify its condition, we will process your refund within 7 business days.
Please note:
- You are responsible for the cost of returning the product unless the return is due to an error on our part.
- We recommend using a trackable shipping method for your return.
We reserve the right to modify this refund policy at any time.
For any questions regarding our refund policy, please don't hesitate to contact us at [email protected].